Service Integration Leader Job at International Business Machines
Personnel Manager Job at Tasty Time Nigeria Limited
Sales Manager Job at Tasty Time Nigeria Limited
Account Manager Job at Tasty Time Nigeria Limited
Head, Lagos Zonal Office - Nigeria Job at Daisy Management Centre Limited
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Service Availability Manager Job at International Business Machines
Posted: 11 Jan 2014 04:46 AM PST
Job Title: Service Availability Manager
Employer: International Business Machines (IBM)
Job ID: ITD-0614502
Job type: Full-time Complementary
Work country: Multiple (AT, BE, CY, CZ, DK, EG, FI, FR, DE, GR, HU, IE, IT, LU, NL, PL, PT, RU, ZA, ES, SE, CH, TR, AE, GB, TN, GH, QA, IL, NO, RO, ZM, SK, PK, BG, EE, UZ, SA, DZ, AD, AO, BW, BF, TD, CD, CG, CI, HR, ET, GA, KE, LV, LS, LT, MK, MG, MW, MU, MA, MZ, NA, NE, NG, SN, SC, SL, SI, SZ, TZ, UG, UA, RS, GF, GP, MQ, NC, PF, RE, IO)
Position type: Professional
Work city: Any
Travel: 10% travel annually:
Job area: IT & Telecommunications (non consulting)
Business group: Integrated Technology Delivery
Job category: Enterprise Operations
Business unit: ServiceMgmt
Job role: CRM Delivery Cust Svc Mgr
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
Job description:
• The SAM is responsible for communication across matrixed teams, as well as the Account Team and Client. They will also leverage data insights from trending of outages, ticket data, and other analytics to proactively prevent outages and improve availability.
• The individual assigned to this job role should provide advice in their technical or process area of specialization, be able to independently generate solutions based on analytical skills and business knowledge. Perfect Candidate should be able to provide advice to team members within their area of specialization. The application of leadership skills is a must and the person must demonstrate discretion and independent judgment in matters of significance to IBM.
• The ideal candidate will have the ability to prioritize his/her workload, be adaptable and remain calm and think clearly during a crisis. He/she must react and respond with a sense of urgency.
Required:
• At least 1 year experience in working knowledge of Standard Recovery Management Process
• At least 3 years experience in analytical thinking & negotiation skills
• At least 3 years experience in Delivery with a technical background in systems/servers, and high level knowledge to understand the terminology
• At least 3 years experience in effective written/oral communications & directing recovery efforts
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Required:
• Bachelor's Degree
• English: Fluent
Preferred: Master's Degree in Information Technology
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Service Integration Leader Job at International Business Machines
Posted: 11 Jan 2014 04:42 AM PST
Job Title: Service Integration Leader (SIL)
Employer: International Business Machines (IBM)
Job ID: ITD-0614446
Job type: Full-time Complementary
Work country: Multiple (AT, BE, CY, CZ, DK, EG, FI, FR, DE, GR, HU, IE, IT, LU, NL, PL, PT, RU, ZA, ES, SE, CH, TR, AE, GB, TN, GH, QA, IL, NO, RO, ZM, SK, PK, BG, EE, UZ, SA, DZ, AD, AO, BW, BF, TD, CD, CG, CI, HR, ET, GA, KE, LV, LS, LT, MK, MG, MW, MU, MA, MZ, NA, NE, NG, SN, SC, SL, SI, SZ, TZ, UG, UA, RS, GF, GP, MQ, NC, PF, RE, IO)
Position type: Professional
Work city: Any
Travel: 10% travel annually:
Job area: IT & Telecommunications (non consulting)
Business group: Integrated Technology Delivery
Job category: Enterprise Operations
Business unit: ServiceMgmt
Job role: Service Coordinator
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
Job description: – Service Integration Leader is responsible for managing and coordinating Advanced Pools for the account and client. The position reports into the competency, but is responsible to the account management team. – The SIL is responsible for acting as the primary contact between the DPE and the delivery support organization. They are responsible for coordinating the scope of one or more delivery teams for both the client and the account team. They support the DPE and/or PE as the service delivery advocate. They proactively monitor the problem and change process and manage issues and alerts as needed. They work with the DPE, PE (Project Office), and client (as appropriate) to understand requirements. They ensure quality of service and manage cost of delivery by looking at better ways to provide service in a cost efficient manner. They lead and direct the delivery team with direction from the DPE/PE (in the form of an account plan). They monitor and manage Service Level performance and report potential exposures in a timely manner. The SIL manages the day to day delivery of service for one or more delivery teams and is dedicated to the accounts supported by those pools including: cost, supplier management, service level attainment, delivery quality, task management for the account team and delivery.
Responsibilities include:
• Provide DPE single point of contact and be the advocate between Service Delivery, CSM and the DPE/PE/Client
• Manage cost including annual DOU as appropriate between service delivery and the DPE/PE
• Ensure positive client satisfaction and client relationship is maintained for service delivery
• Drive/Manage service quality, performance, and improvement of service delivery processes
• Deliver on service commitments and participate in account plan/strategy
• Drive/manage employees, subcontractors/third party providers
• Understand client requirements, business opportunity identification, guidance, support and closure
• Provide technical support and participate in the Change Control Board and/or change control process
• Participate in response to Requests for Service (RFS's) on behalf of the delivery organization
• Drive audit readiness and ISeC (Information Security Controls) compliance where appropriate
• Conduct improvement activities through Continual Improvement (Idea Log, Standardization Assessments, VSM Analysis, etc);
• Ensure Defect Prevention investigation is being conducted by the Delivery Analyst to drive additional value to the clients;
• Ensure The Advanced Pool Structure and it's supporting processes are fully implemented on the entire Tower Pool;
• Lead the First Line Managers across the Tower Pool Service Elements;
• Lead the Daily Huddles with the Entire Tower Pool to ensure the account issues, concerns, highlights and activities are being handled according to account needs;
• Consolidate and Report the Operational Efficiency levels from the Tower Pool;
• Foster best practice sharing with the Global Leadership of each Service Line Component within the Tower Pool
• Maintain an auditable security compliance posture
• Participate in the creation, client approval and execution of the Client Delivery Plan
• Establishes and fosters a relationship with the client, builds a management with the client and owns and drives IBM deliverables for that client.
• Is a member of the senior account team. Assumes additional responsibilities in support of the account commensurate with the other members of the senior account team
• Must work consistent with the customer's business hours and time zone.
Required: At least 5 years experience in Technical services or any delivery service line management
Skills required:
• Relationship Management
• Apply IBM GS Delivery Processes: Disciplines & Tools
• Apply IBM Systems Management Methods & Tools
• Apply Industry Solutions
• Apply Process Management
• Apply Quality Concepts
• Implement Reporting Cycles/Methods
• Manage Crisis
• Manage Systems Management
Required:
• Bachelor's Degree
• English: Fluent
Preferred: Master's Degree
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Personnel Manager Job at Tasty Time Nigeria Limited
Posted: 11 Jan 2014 04:33 AM PST
Job Title: Personnel Manager
Location: Lagos, Nigeria
Employer: Tasty Time Nigeria Limited
Requirements:
• B.Sc/HND in Human Resources Management or Related Discipline.
• Minimum of 5 years experience in a manufacturing Company.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV to the following address:
The Human Resources Manager,
Tasty Time Nig. Ltd.,
1, Kole Street Olude,
Ipaja Ayobo,
Lagos.
Deadline: 22nd January, 2014
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Sales Manager Job at Tasty Time Nigeria Limited
Posted: 11 Jan 2014 04:31 AM PST
Job Title: Sales Manager
Location: Lagos, Nigeria
Employer: Tasty Time Nigeria Limited
Requirements:
• H.N.D or B.Sc in Marketing or relevant field.
• Minimum of 5 years Working experience in the Food and Beverages sales sector.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV to the following address:
The Human Resources Manager,
Tasty Time Nig. Ltd.,
1, Kole Street Olude,
Ipaja Ayobo,
Lagos.
Deadline: 22nd January, 2014
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Account Manager Job at Tasty Time Nigeria Limited
Posted: 11 Jan 2014 04:30 AM PST
Job Title: Account Manager
Location: Lagos, Nigeria
Employer: Tasty Time Nigeria Limited
Requirements:
• H.N.D or B.Sc in Accounting with relevant Professional Qualifications and experience.
• Minimum of 5 years working experience in a manufacturing set up.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV to the following address:
The Human Resources Manager,
Tasty Time Nig. Ltd.,
1, Kole Street Olude,
Ipaja Ayobo,
Lagos.
Deadline: 22nd January, 2014
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Head, Lagos Zonal Office - Nigeria Job at Daisy Management Centre Limited
Posted: 11 Jan 2014 04:26 AM PST
Job Title: Head, Lagos Zonal Office
Location: Lagos, Nigeria
Employer: Daisy Management Centre Limited
You will be responsible for efficient operation of the zonal office providing strategic direction, structure and leadership with the right corporate governance.
Job Description
This is an autonomous role, which requires someone who is comfortable with decision-making. You must possess excellent leadership and organizational skills and be able to drive the Company's business generation/ marketing efforts in Lagos and environs as well as supervise all our offices in Lagos.
Your functions will include:
• Expansion of the Lagos market and its environs, as well as continued expansion among existing clients.
• Achieve zonal sales goals through new business sales, referrals and retention of account relationships.
• Direct and coordinate zonal financial and budget activities to fund operations and increase efficiency
• Provides leadership, training and supervision for all employees.
• Responsible for driving peak performance and marketing success.
• Devise and implement strategy formeeting sales performance targets.
• Develop and implement an annual marketing plan for the zone
• Handles all zonal supervisory responsibilities according to organizational policies.
• Establish and achieve zone profitability goals and increasing the zones marketing share through sales efforts
• Submitting all required operational reports to Management
Qualifications and Requirements:
• A good degree in Social Sciences, Humanities or any related field.
• At least 14 years of marketing work experience with at least five (5) at managerial level
• Confident decision making ability
• Ability to lead and motivate a team
• Excellent oral and written communication skills
• Experience the pension industry with proven record of performance is an added advantage.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV to rct@thedaisymgtcentre.com
Note: Receipt of applications will close on the 17th January, 2014.
Please note the following:
• Only candidates whose applications are received within the deadline will be considered.
• Only candidates who meet the requirements will be shortlisted.
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Electrical Technician - Nigeria Job at Punch Commercial Printing
Posted: 11 Jan 2014 04:23 AM PST
Job Title: Electrical Technician
Location: Lagos, Nigeria
Employer: Punch Commercial Printing
Requirements:
• A Bachelor of Science (Second Class Lower Division) in Electrical Engineering
• 5 years working experience with a web-offset press
• Preferably below 35 years of age.
Remuneration: Very attractive and negotiable.
How to Apply:
Send your application with detailed Curriculum Vitae and photocopies of relevant credentials to:
Deputy Manager, Administration,
Punch Commercial Printing,
1, Olu Aboderin Street,
Onipetesi-Mangoro,
P. M. B. 21204,
Ikeja, Lagos.
Deadline: 22nd January, 2014
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Professional Printer - Nigeria Job at Punch Commercial Printing
Posted: 11 Jan 2014 04:22 AM PST
Job Title: Professional Printer
Location: Lagos, Nigeria
Employer: Punch Commercial Printing
Requirements:
• Candidates with a minimum of a first degree or HND in Printing Technology
• Experienced ND candidates may apply
• Minimum of 2 years for first degree and HND holders and 5 years for ND holders in Goss community web-offset printing machine
• Preferably below 35 years of age.
Remuneration: Very attractive and negotiable.
How to Apply:
Send your application with detailed Curriculum Vitae and photocopies of relevant credentials to:
Deputy Manager, Administration,
Punch Commercial Printing,
1, Olu Aboderin Street,
Onipetesi-Mangoro,
P. M. B. 21204,
Ikeja, Lagos.
Deadline: 22nd January, 2014
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